Terms & Conditions

1. Introduction

These Terms and Conditions govern your use of the Royal Reels casino website located at https://royalreels.com. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our platform.

2. Company Information

Royal Reels is operated by Digibrite SRL, a company registered under company registration number 3-102-841524.

Registered Address: 200 meters north and 50 meters east of the North American Cultural Center, Barrio Dent, San Jose, Costa Rica

Contact Email: [email protected]

Year Founded: 2021

3. Licensing & Regulation

Royal Reels is licensed and regulated by the Curacao Gaming Control Board. Our license number is 3-102-841524 (Company Registration), and our license status is currently Licensed.

4. Eligibility

By using our services, you confirm that you are of legal gambling age in Australia and that online gambling is legal in your jurisdiction. You are responsible for ensuring compliance with all local laws and regulations regarding online gambling.

5. Account Registration

To use our services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6. Currency

All transactions on Royal Reels are conducted in Australian Dollars (AUD) unless otherwise specified for cryptocurrency transactions.

7. Payment Methods

7.1 Accepted Payment Methods

We accept the following payment methods:

7.2 Deposits

Visa / Mastercard: Minimum deposit $20, Maximum deposit $1000. Processing time: Instant. No fees.

PayID: Minimum deposit $20, Maximum deposit $1000. Processing time: Instant. No fees.

Cryptocurrency: Minimum deposit $20, No maximum limit. Processing time: Instant. No fees.

7.3 Withdrawals

Visa / Mastercard: Minimum withdrawal $50, Maximum withdrawal $9000. Processing time: Up to 6 hours. No fees.

PayID: Minimum withdrawal $50, Maximum withdrawal $9000. Processing time: Up to 6 hours. No fees.

Cryptocurrency: Minimum withdrawal $50, Maximum withdrawal $9000. Processing time: Instant to few hours. No fees.

8. Bonuses & Promotions

8.1 Welcome Bonus

New players are eligible for a Welcome Bonus of $10 No Deposit + 100% up to $500. This bonus is subject to 30x wagering requirements and must be used within 30 days from the date of issuance.

8.2 Ongoing Bonuses

Bonus Booster: 50% match up to AU$150, available once per week. Wagering requirements: 30x.

Bonus Fiesta: 60% match up to AU$200, available once per week. Wagering requirements: 30x.

Triple Sensation: 30% match up to AU$300, available three times per week. Wagering requirements: 30x.

Royal Cashback: 10% weekly cashback based on net losses on Pokies. No wagering requirements.

8.3 Royalty Program

Our Royalty Program is a 10-tier VIP Club with the following levels: Opal, Pearl, Topaz, Sapphire, Emerald, Ruby, Coral, Aquamarine, Garnet, and Diamond. Players earn 50 XP per $1 wagered. Rewards include no-wagering chips, XP redemption bonuses, and level-up rewards up to $100,000 and a luxury car at the Diamond level.

8.4 General Bonus Terms

All bonuses are subject to the specific terms and conditions outlined for each promotion. Wagering requirements must be met before any winnings can be withdrawn. Bonuses expire within the specified timeframe and cannot be redeemed after expiration. We reserve the right to modify, suspend, or cancel any bonus or promotion at any time.

9. Games

9.1 Game Portfolio

Royal Reels offers a comprehensive selection of casino games across the following categories:

Pokies / Slots: Over 5000 games from providers including NetEnt, Microgaming, Pragmatic Play, Relax Gaming, Nolimit City, Hacksaw Gaming, Yggdrasil, Quickspin, Red Tiger Gaming, and Playson.

Live Casino: Over 400 games from Evolution Gaming and Pragmatic Play Live.

Table Games: Over 100 games from NetEnt, Pragmatic Play, and Betsoft.

9.2 RNG Certification

All game outcomes are determined by certified Random Number Generators (RNGs), ensuring fair play and transparency. Games are sourced from internationally renowned studios with independent RNG testing.

10. Responsible Gaming

Royal Reels is committed to promoting responsible gaming. We encourage players to gamble responsibly and within their means. If you feel you may have a gambling problem, please contact [email protected] for assistance or seek help from professional organizations.

11. Privacy & Data Protection

We are committed to protecting your personal information. All data collected is handled in accordance with applicable privacy laws and our Privacy Policy.

12. Prohibited Activities

The following activities are strictly prohibited:

We reserve the right to suspend or terminate accounts and withhold funds if prohibited activities are detected.

13. Account Closure & Suspension

We reserve the right to suspend or terminate your account at any time if we believe you have breached these Terms and Conditions or engaged in fraudulent or illegal activity. You may also request to close your account by contacting [email protected].

14. Limitation of Liability

Royal Reels and Digibrite SRL shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount deposited into your account.

15. Disputes

In the event of a dispute, please contact our customer support team at [email protected]. We will make every effort to resolve the matter fairly and promptly.

16. Changes to Terms & Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

17. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: [email protected]

Website: https://royalreels.com

18. Governing Law

These Terms and Conditions are governed by the laws of Curacao. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Curacao.